Brentwood has two power companies: NES, generally north of Concord Road (615-234-0000), and MTE, generally south of it (877-777-9020). Outage maps inside.

Last checked Oct. 17, 2026. Numbers and links come from the city’s utility listings for NES and Middle Tennessee Electric, and from the NES outages page and MTE service concerns page.

Brentwood is split between two electric utilities, so the first step in any outage is knowing which one serves your house. The city says Nashville Electric Service (NES) generally serves the part of Brentwood north of Concord Road, and Middle Tennessee Electric (MTE), a member-owned cooperative, generally serves the part south of Concord Road. Your electric bill names your utility.

Who to call

  • Downed power line or sparking line: 911. Stay at least 30 feet away.
  • NES outage: 615-234-0000, or text OUT to 637797 (NESPWR)
  • MTE outage: 877-777-0215 (automated) or 877-777-9020 (24/7 live support)
  • City streetlights out: Brentwood Public Works, 615-371-0080

Nashville Electric Service (north of Concord Road)

  • Outage map: the NES outage map, where you can also report your outage.
  • Report an outage: call 615-234-0000, text OUT to 637797, or sign in to My Account online or in the NES mobile app.
  • Customer service: 615-736-6900, 1214 Church St., Nashville.
  • Planned outages: listed on the NES planned outages page.

Keep your phone number and email current in your NES account so the utility can reach you during an outage, NES says.

Middle Tennessee Electric (south of Concord Road)

  • Outage map: the MTE outage map, also linked from MTE’s service concerns page.
  • Report an outage: the myMTE app and web portal, the automated outage line at 877-777-0215, or the 24/7 live line at 877-777-9020. The automated system asks for your account number, meter number or the phone number on your account.
  • Local office: 2156 Edward Curd Lane, Franklin, 615-794-1102.
  • Outdoor lights: report an MTE-owned outdoor light or streetlight with MTE’s online form.

Before you call, MTE suggests checking your breakers or fuses and looking at your meter. If the meter box or wires look damaged, a licensed electrician may need to make repairs before MTE can reconnect power.

Safety during an outage

  • Downed lines: treat every downed line as live. Stay at least 30 feet away and call 911.
  • Trees on lines: leave the work to the utility. If a line is sparking, call 911, MTE says.
  • Generators: never run one inside your home. Only a licensed electrician should connect a generator to your home’s panel, because a bad hookup can “back-feed” power onto utility lines, according to MTE.
  • Medical equipment: MTE lets members note special circumstances on their accounts but says that does not grant priority restoration. Have a backup plan.

Storms and alerts

The National Weather Service office in Nashville issues watches and warnings for Williamson County. Sign up for local emergency alerts through the Brentwood Police Department’s emergency alert notifications page.

Streetlights and other utilities

  • City streetlights: Brentwood Public Works handles streetlight problems on city streets, 615-371-0080, or use the city’s streetlight form.
  • Water and sewer: most of Brentwood gets water and sewer from the city, 615-371-0080 for breaks and 615-371-0160 after hours. See our who to call guide.
  • Digging in your yard: Tennessee law requires you to call Tennessee One Call, 615-367-1110, before you dig so utilities can mark buried lines.

Related guides: moving to Brentwood and road construction and closures.

Frequently asked questions

Who provides electricity in Brentwood, TN?

Two utilities. Nashville Electric Service (NES) generally serves Brentwood north of Concord Road, and Middle Tennessee Electric (MTE) generally serves south of Concord Road, the city says. Your bill shows which one you have.

How do I report a power outage in Brentwood?

NES customers: call 615-234-0000, text OUT to 637797 or use the NES outage map. MTE members: call 877-777-0215 (automated) or 877-777-9020 (24/7 live), or use the myMTE app.

Where is the NES outage map?

At map.datacapable.com/i/nes, linked from the NES outages page. You can report an outage directly on the map.

Where is the Middle Tennessee Electric outage map?

At mtemc.outagemap.coop, linked from MTE’s service concerns page.

What should I do about a downed power line?

Assume it is live, stay at least 30 feet away and call 911, NES says. MTE also asks members to report downed lines to 877-777-9020.